Xpert Technologies
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VoIP Phone Service · Microsoft Teams Calling

Xpert Technologies sets up Microsoft Teams Calling as your business phone system, so calls run inside the Teams app your team already uses. There's no on-site phone hardware, and you can keep your current numbers.

Teams Calling is the phone system your business already owns.

Most small and mid-sized businesses still run a separate, legacy phone system that costs more to maintain, frustrates employees and adds nothing to how work gets done. Microsoft Teams Calling turns the app your people already use for chat and meetings into a complete, enterprise-grade phone system — no new hardware to buy, no separate vendor to manage, and no second bill to reconcile.

What do you get with VoIP Phone Service from Xpert?

VoIP Phone Service from Xpert Technologies includes one app for everything, built-in ai that does the notes, work from anywhere, on any device, enterprise security & reliability, replace your pbx and survivable calling.

01

One app for everything

Calls, chat, meetings, files and voicemail in a single Teams experience. No more switching between a desk phone, a softphone and a meeting tool.

02

Built-in AI that does the notes

Copilot in Teams Phone generates call summaries, action items and real-time insights, so your people spend time on customers — not typing up what was said.

03

Work from anywhere, on any device

Shift a call from desk to laptop to mobile without dropping it. Teams-certified devices and the mobile app keep everyone reachable in the office, remote or on the road.

04

Enterprise security & reliability

End-to-end encryption for sensitive calls, built-in emergency calling with security desk alerts, and a financially-backed 99.999% uptime guarantee.

05

Replace your PBX

Retire the closet phone system. No on-prem hardware to buy, maintain or replace — and one admin console to manage it all.

06

Survivable calling

Calls keep working even if the internet drops, so your front desk never goes silent.

Legacy phones vs. Teams Calling

The typical approach

  • ✕Separate phone system, vendor and bill
  • ✕On-prem PBX hardware to maintain
  • ✕Manual call notes and follow-ups
  • ✕Tied to a desk phone

The Xpert way · Operator Connect

  • ✓Phones inside the Teams you already own
  • ✓No on-prem hardware — one admin console
  • ✓Copilot summaries and action items
  • ✓Any device, anywhere — PSTN your way via Microsoft plan, Operator Connect or Direct Routing
99.999% · financially-backed uptime SLA

Ready to see it for yourself?

Schedule a meeting and we'll show you Microsoft Teams Calling in action — and map out a cutover with zero missed calls.

Frequently asked questions

VoIP Phone Service questions, answered

Short, direct answers to the 5 questions buyers ask us most.

How much does a business phone system cost?

Teams Calling is priced as part of your custom plan, and you may already own much of it through Microsoft 365. Because there's no on-site phone hardware, you also stop paying to maintain an old system. Our pricing page shows your estimated range in a few minutes.

Can we keep our current phone numbers?

Yes. We move your existing numbers to Teams Calling and plan the cutover so you don't miss calls.

Do we need new desk phones?

Not necessarily. Your team can call from the Teams app on a computer or mobile phone, and we can provide Teams-certified desk phones for anyone who wants one.

What happens to our phones if the internet goes down?

Calls can keep working through survivable calling and the Teams mobile app. Microsoft backs the service with a 99.999% uptime guarantee.

Is Microsoft Teams Calling secure?

Yes. Sensitive calls can be encrypted end to end, and emergency calling with security alerts is built in. Everything is managed from one secure admin console.

What other services pair with VoIP Phone Service?

Which industries use VoIP Phone Service from Xpert?

Have a question about VoIP Phone Service? Contact Xpert Technologies about VoIP Phone Service.