The State of Business VoIP: Should You Get Rid of Landlines?

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Everything’s going digital these days. From music to movies, from school to careers. Nothing, however, is more prevalent in the digital shift than the way we communicate. There may be those cinema buffs who are die-hard about film over digital. But no one is going to the mat for analog phone calls.

The reality is that VoIP (voice over internet protocol) is the new wave of communication. VoIP, in effect, takes the analog voice signals and converts them to digital packets. Those packets are then delivered to the recipient over an internet connection. All this, of course, is done instantly, and the speed of that transmission determines the quality of your call.

VoIP is bigger than ever and it looks set to keep on growing with a predicted 9.8% growth in the next four years. – KCOM

The question for you is, should you get rid of your landline and switch to VoIP for business? Many companies are making the switch. And this is for a few very specific reasons, including support, call quality and the coming integration of 5G. Check out why it might make sense.

Declining POTS Support

What is POTS? It’s plain old telephone service. As the big digital transformation unfolds, support for your old phone system is dying off. As old copper phone lines break down, many telecom companies across the country are no longer repairing or replacing those lines but rather exchanging them for digital-capable fiber connections.

What this means for you: If you think your landline performs badly now, it’s only going to get worse.

Related: VoIP: Where We’re Going, We Don’t Need Roads

Higher Voice Call Quality

Voice quality with business phones has always been a critical issue. As the support of landlines shrinks over the coming years, businesses who don’t switch will face more frustration. Those who do switch to VoIP will discover an incredible improvement in voice quality with more open and stable streaming, as long as the appropriate bandwidth is dedicated to those lines.

This is where having a quality provider comes into place. The broader internet works on a first-come, first-serve basis. But if a client calls in while one of your employees streams a YouTube training video, you don’t want to lose that connection. A good VoIP strategist can help you achieve that higher voice call quality.

5G integration and VoIP infrastructure

5G is coming to the mobile market. Is your system ready for it? When you’re migrating to VoIP, you want to ensure you’ve got your new VoIP infrastructure ready to meet the new mobility demands of the marketplace.

The problem with current wireless technology is that only a certain amount of bandwidth can flow each way. When you talk, you may take up all the allotted bandwidth, allowing nothing to come back. 5G will bring the ability to allocate extra bandwidth as needed from either direction of bandwidth, which will bump up the clarity and vastly improve the speed (5G speeds are estimated to be up to 20 times faster than 4G).

To capture the full benefits of VoIP migration, you need the right phone equipment in place. Call Xpert Technologies to find out how you can switch to VoIP.

Learn more: Top-of-the-line VoIP services that integrate flawlessly into your business