Here at Xpert, our xPhone voice over internet protocol (VoIP) system is making waves in the modern business by eliminating the need for landlines and offering a combination of quality services like video conferencing, unified communications, and Quality of Service execution.
If you are wondering why so many businesses are moving over to VoIP, this information should be helpful. It can also function as a guide for which features to look for in your next phone system.
If your office is operating on a landline phone, you are using the same technology that was invented in the 19th century and perfected in the 20th century. In other words, it’s so last century.
A landline is a phone that uses copper wire and legacy PBX switch boxes. It’s old school and it’s not a very fast way to send information. While a phone call doesn’t require a lot of speed in and of itself, landlines weren’t designed for the type of data transfer that takes place on the desired features of a modern business communication tool.
Also, the many physical components of a landline make them inefficient. Physical components like the phone itself and wiring have to be maintained and upgraded regularly. In addition, office space has to be designated for physical phone systems, resulting in the dreaded phone closet.
On the contrary, a VoIP system can be accessed from anywhere you can install the interface, and it will work off of your existing internet connection.
This comes in handy, since most workforces are becoming increasingly more mobile. In a recent survey, 72% of businesses reported they were currently allowing or planning to soon allow employees to use heir own devices for work.
With VoIP, all of your employees will utilize broadband and/or fiber internet, which is much faster, allowing for exponentially faster speed and more advanced features.
With the speed of VoIP comes versatility. Whereas the landline is maintained by a phone company, a VoIP system is completely integrated with your current IT solution, making it manageable by your current managed service provider.
One awesome communications feature you should look into once you have a VoIP solution in place is “presence”. Presence allows you to check the real-time availability of your coworkers and makes it much easier to communicate when you need to.
With xPhone, you can set your status to “away”, “in a meeting”, “on vacation” or anything you want. By integrating this “instant message”-style platform with your devices, we make getting together with co-workers in different departments or locations easier than ever.
Video conference is a feature that you’ll definitely want to include with your VoIP system. It has made a huge impact in the business world, with 96% of business decision-makers stating video conferencing improves productivity between teams in different locations.
The xPhone includes video conferencing, eliminating the need for interstate and world-wide travel. With xPhone, you can actually log in from your desktop, laptop, mobile phone, or tablet from any location for efficient, collaborative meetings. This means the money you save in time and travel can be invested in new ways to grow your business.
What does that mean for your business?
The xPhone will increase your productivity, make communication easier than ever with streamlined collaboration tools, and is designed to integrate into your current managed services.
If you are ready to take your communications to the next level, then Xpert Technologies would be happy to speak with you about how to make the switch to VoIP. Give us a call or send us a message today.