Managed Services (14 entries)

• What is a managed services provider?
• Why should I use this service over a traditional hourly consulting service?
• I'm skeptical that Xpert Technologies can't give me the support I need over the Internet.
• We have a friend that took a couple of computer classes while in college that we call when we want computer help; why shouldn't we just stick with that?
• How does Xpert Technologies service differ from my in-house IT support or a traditional hourly consulting service?
• Explain the Remote Control service — Is my information safe?
• Is my company the right size for Managed Services?
• Some IT companies provide only telephone or Internet based assistance. Why does Xpert Technologies offer both on-site and remote technical support?
• What is your ServerDown!® on-site emergency response money-back guarantee?
• What if I have a network problem after business hours or over the weekend?
• Will our assigned primary engineer always be available?
• Why does Xpert Technologies have a remote Help Desk?
• Will Xpert Technologies recommend and/or purchase hardware and software products for me?
• What happens after I sign up for Managed Service?